Questions

Where are you located?

Columbus, Ohio! Go Bucks!

 

What are your pickup and delivery options?

We offer in-store pickup for free at Thread. Thread is located at 1285 Grandview Avenue, Columbus Ohio 43212. We offer delivery within Columbus, Ohio. This service incurs a 20% delivery fee. 

Current delivery/pick-up days are Thursday and Fridays after 11am, please plan accordingly. 

 

Do you offer anything besides decorated cut out sugar cookies?

We do not. Decorated cookies are our specialty, why would you mess up a good thing?! 

 

What are the prices?

These treats are all custom made & tailored to your event! Prices reflect this.

 

Is there an order minimum?

One dozen cookies or 2 dozen mini cookies unless otherwise noted on pre-designed sets.

 

How long do the cookies last?

About two weeks! Cookies are individually wrapped and sealed for freshness.

 

What if I do not want my cookies individually wrapped?

We wrap the cookies to ensure they stay fresh and the icing stays soft. If you are looking to serve them on a platter unwrapped we suggest unwrapping them right before serving.

 

How do I place an order?

Fill out our cookie order form under the cookie order form or send us an email at hello@janaleesbakeshop.com.

 

How far in advance do I need to place my order?

We require at least a week's notice but we do book up so order ASAP to ensure our cookies will be at your event!

 

How do I pay for my cookies?

Once your order has been confirmed, an invoice will appear in your inbox. Pay via credit card through the online invoice.

  

Want custom cookies but have no ideas?

We've got you covered! All orders are custom made, check out our gallery for inspiration. Contact us with all your thoughts and ideas!

 

Looking for something special that doesn't need to be custom?

We offer pre-designed sets at a set price. We're always coming up with new ideas so always check back! (Fees apply to any changes or additions to these sets unless otherwise noted)

 

Still have a question? Send us an email at hello@janaleesbakeshop.com and we'll answer as soon as we can!

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